Discount FAQ - GeneralUpdated 4 months ago

First Time Purchaser?

Thank you for stopping by! Please use code WELCOME at checkout to save on your first purchase*

I have a discount code, where do I apply it? 

Discounts are added during the checkout process. If applicable, you will find a discount field once you have proceeded to the payment phase of the checkout process. 

Multiple discount codes?

Please note, we cannot combine multiple discounts per order. During a sale period, in which items are discounted up front, we do not accept the usage of additional discounts. 

Why don't I see my discount? 

Some coupons or auto applied discounts will not show your final amount until you have navigated to the payment section of the checkout process. If you continue to have issues in seeing your applied discount, please contact our team prior to completing your order. 

Discount Codes and Subscriptions

The majority of our discount codes enable one to save a total of 20% from the regular retail price. This is achieved by adding an additional 10% discount to the existing 10% discount granted by subscribing to said product. Our codes do not add an additional 20% to the already discounted subscription price. 

Having trouble with a discount code? 

Please continue to contacting our support team prior to completing your order. They can work with you regarding your desired code and if applicable the limitations for use. 

Missed a Sale?

Kion is happy to honor our sale pricing within 48 hours pre or post sale period. If you have placed an order within this time frame, please continue on to contact our support team for adjustment.