Change or Cancel OrderUpdated 4 months ago

Need to change or cancel and order you've just placed? Here's what you need to know. 

- We begin processing orders 1 hour after placement, and will have them fulfilled within 1 business day. 

- If you are making this request within 1 hour of order placement, please select the "more help" option after this article and our team will respond as quickly as possible. Support hours are 9:30am to 4:40pm MST. 

- Once an order is has begun the fulfillment process, Kion cannot guarantee the ability to change or cancel said order.