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Change or Cancel Order

Need to change or cancel and order you've just placed? Here's what you need to know. - We begin processing orders 1 hour after placement, and will have them fulfilled within 1 business day. - If you are making this request within 1 hour of order plac

60-day satisfaction guarantee

Satisfaction guarantee

Return Policy

Have an Item to Return?. Kion can accept returns only within 60-days from the original purchase date. Kion cannot accept returns on open items. If you have unopened items, we do ask they be returned prior to processing a refund or exchange. A $7.95 r